Privacy Policy

Last updated: August 6, 2026

Foshan Jiaju Rui Trading Co., Ltd ("SJD Lace", "we", "us" or "our") respects your privacy. This Privacy Policy explains what information we collect through sjdlace.com, our checkout, customer support and wholesale quote process, how we use it, when we share it and the choices available to you.

Business Information

Company: Foshan Jiaju Rui Trading Co., Ltd
Business, warehouse and dispatch address: 4th Floor, Block B, No. 8 Shirong Industrial 3rd Road, He Village Community, Lishui Town, Nanhai District, Foshan, Guangdong, China
Email: sales@sjdlace.com
WhatsApp: +86 188 1568 3028

Information We Collect

Depending on how you use our website, we may collect your name, email address, telephone or WhatsApp number, billing and delivery address, country, order details, payment and shipping information, and messages sent to us.

For product and wholesale enquiries, we may collect the product type, style number, design, color, quantity, bundle length, target market, requested delivery date and other details you choose to provide. We may also receive photos, reference images or files that you voluntarily send by email or WhatsApp.

When you browse our website, we may receive technical and usage information such as your IP address, browser and device type, referring page, pages viewed, approximate location derived from your IP address, cookie identifiers and interaction events.

Please do not send sensitive personal information that is not needed for your order or enquiry.

How We Use Information

We use information to:

  • process and support orders, payments, delivery, returns and refunds;
  • reply to email and WhatsApp enquiries and provide wholesale prices, stock information and quotations;
  • confirm product requirements, quantities, colors, bundle lengths and shipping details;
  • operate, secure, troubleshoot and improve our website and customer experience;
  • measure website performance, advertising results and wholesale lead generation; and
  • maintain business, accounting and legal records and comply with applicable legal obligations.

Cookies, Analytics and Advertising

Our Shopify store and its service providers may use cookies and similar technologies for essential store functions, language and currency preferences, checkout, security, analytics and marketing measurement.

We use Google Tag Manager with container ID GTM-PPMBWL4W to manage website measurement tags. Depending on the tags enabled at a particular time, this may include Google Analytics or Google Ads measurement. These tools may collect browsing and interaction events through cookies or similar technologies. We do not use these tools to intentionally collect the contents of private WhatsApp conversations.

You can manage cookies through your browser settings and, where available, the cookie controls shown on our website. Blocking certain cookies may affect store functions, preferences or checkout.

Payment Information

Our current payment method is PayPal. Payment details are handled by PayPal and are subject to PayPal's own privacy policy and terms. We do not ask you to send full card numbers or PayPal passwords to us by email or WhatsApp, and we do not intentionally store those credentials on our website.

How We Share Information

We do not sell personal information. We may share the information needed for a specific business purpose with:

  • Shopify and technical providers that host and operate the online store;
  • PayPal and other payment-related providers where needed to complete a transaction;
  • couriers, freight providers and customs-related partners needed to deliver an order;
  • analytics, advertising and communications providers used to operate, measure or improve the website; and
  • government authorities, advisers or other parties where disclosure is required by law or needed to protect rights, safety or prevent fraud.

These providers may process information in countries different from the country where you live.

International Transfers

We operate from China and serve customers internationally. When information is shared with Shopify, PayPal, shipping providers, analytics providers or other service providers, it may be processed in China or another country where that provider operates. We take reasonable steps to use providers and transfer arrangements appropriate for the service and applicable requirements.

Data Retention

We retain enquiry, order, payment-support, shipping and return information only for as long as reasonably needed to respond to you, provide the requested service, maintain business and tax records, resolve disputes, prevent fraud and meet legal or operational requirements. When information is no longer needed, we delete it or anonymize it where reasonably possible.

Security

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse or disclosure. No website, internet transmission or storage system can be guaranteed to be completely secure, so please use care when sending information through email or messaging services.

Your Choices and Privacy Requests

Where applicable under the law of your location, you may ask us to access, correct, update, delete, restrict or object to our use of your personal information, or withdraw consent where processing is based on consent. You may also ask us to explain how we use your information.

To make a request, email sales@sjdlace.com and include enough information for us to identify the relevant enquiry or order. We may need to verify your identity before completing a request. Some information may need to be retained to complete a transaction, meet legal requirements or establish, exercise or defend legal claims.

Children's Privacy

Our store is intended for adults and business customers and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.

Third-Party Websites and Services

Our website may link to third-party services, including PayPal, WhatsApp and social or shipping services. Those services have their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites that we do not control.

Changes to This Policy

We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will be posted on this page with a revised "Last updated" date.

Contact

For privacy questions or requests, contact:
Foshan Jiaju Rui Trading Co., Ltd
4th Floor, Block B, No. 8 Shirong Industrial 3rd Road, He Village Community, Lishui Town, Nanhai District, Foshan, Guangdong, China
Email: sales@sjdlace.com
WhatsApp: +86 188 1568 3028